Beautimas Shipping Policy
Order Processing
Limited Rush Order processing
Rush Order Processing Disclaimer
Additional Shipping Information
Tracking Numbers
Order Tracking/Status
Beautimas Shipping Guarantee
Beautimas Shipping Guarantee Explained
International Shipping
Shipping Method Definitions
General Shipping Speeds/Time Frame
Beautimas Shipping Methods vs. Speed Explained
Shipping Calculation & Charges
Free Standard Shipping
Amazon, eBay & Other Marketplaces
Delivery Signature Requirement
Refusal at Time of Delivery
Risk of Loss
Severability
Notification of Changes
Beautimas.com and Beautimashomeandbody.com are owned and operated by Beautimas, LLC (referred to hereinafter as “Beautimas”). Beautimas has established this Shipping Policy for Beautimas.com, Beautimashomeandbody.com, and all its sub domain websites (hereinafter referred to as "this Site" or “the website”).
When you use the Beautimas website you agree to the following Shipping Policies and agree to hold Beautimas harmless in the event of any legal dispute involving shipping of goods to or from Beautimas or its designated agents.
Orders placed before 12:00pm (Pacific Standard Time) may take up to 2 business days for processing before shipping out. Delivery times are stated in business days and do not include order processing times. Our shipping providers do not deliver on Saturdays, Sundays, or holidays.
All orders must be shipped by designated carrier service (no will-call or pick-up) and all deliveries are subject to a signature requirement.
- All orders require 24-48 hours processing time before shipping
- Beautimas does not process orders during weekends
- No deliveries will be made on Saturday or Sunday
- Beautimas does not guarantee same day shipping
- All orders shipped within Washington State will be charged state sales tax.
- Please note that the sales tax for Washington state orders are calculated based upon the total price of the order, including shipping and handling. The tax imposed by the state on shipping and handling is part of the state sales tax, not a separate tax.
- Exact delivery times to Hawaii, Alaska and Puerto Rico cannot be guaranteed
- Local Express Delivery - Local Express delivery (by 8 p.m.) + time to process the order
- Not all items qualify for this shipping method. Determination of eligibility will be made based on proximity to our warehouses. This shipping method is supported solely by Beautimas, LLC
Beautimas offers limited rush order processing service for select items, pending stock availability. Provided rush order processing services are available, Beautimas will rush your order for an additional fee if the following conditions are met:
- Order is submitted before 12 noon PST
- Your transaction and credit card authorization is successfully completed before 12:30PM PST
- Your shipping address matches your credit card billing address (i.e. No alternate ship to address)
To arrange limited rush order processing service, you will need to contact customer service, before placing your order, to find out if the service is available.
Rush Order Processing Disclaimer
IN ALL CIRCUMSTANCES, BEAUTIMAS’ MAXIMUM LIABILITY IS LIMITED TO THIS RUSH ORDER FEE ONLY. WHILE BEAUTIMAS CANNOT GUARANTEE SAME DAY SHIPMENT FOR ALL ORDERS, BEAUTIMAS WILL PUT FORTH ITS BEST EFFORT TO SHIP ALL RUSH PROCESSING ORDERS THE SAME BUSINESS DAY IF THE ABOVE CONDITIONS ARE MET. OTHERWISE, YOUR RUSH PROCESSING FEE WILL BE REFUNDED.
Additional Shipping Information
All shipping prices are quoted in U.S. dollars. C.O.D. orders cannot be accepted and Beautimas does NOT ship to PO boxes or to international/overseas addresses, as referenced in the International Shipping section.
All items are shipped insured and once your order has been shipped, you will receive confirmation by email, including your tracking number and links to track your order online. We cannot guarantee delivery times and quoted delivery times are for guideline purposes.
Note: Print or save your order at checkout for your records. Beautimas will not bill your credit card until we ship your order.
Please note that not all shipping service levels are available depending on the shipping location. In these cases, packages will be shipped using the next best shipping service level or carrier as deemed suitable by Beautimas. If an additional cost is associated with the alternate shipping method, we will contact you to confirm the extra charge before your order is shipped. Depending on the alternate shipping method, delivery time for your order may be longer or shorter than expected.
Beautimas will do everything possible to keep customers informed of order tracking statuses via e-mail. Tracking numbers are typically emailed to customers once the item is shipped; however, if you would like to submit a request to check on the status of your order, please visit our support center at support.beautimas.com and submit a request.
Once you have obtained your tracking number, you may track your order’s shipping status via the assigned carrier’s website. Tracking information may not be “up to the minute” or updated in “real-time”. Tracking information is only updated after each carrier scans the information, at their discretion, so updated information may not be available for up to 72 hours, throughout the entire shipping process.
Please contact the carrier to obtain further status on your packages, including tracking information displayed on their respective websites. Contact information for some Carriers we use is as follows:
- FedEx: 1-800-GO-FEDEX www.fedex.com
- UPS: 1-800-PICK-UPS www.ups.com
- UPS Mail Innovations: 1-800-500-2224 www.ups-mi.com
- USPS: 1-800-ASK-USPS www.usps.com
Although Beautimas would always like for your packages to be delivered ASAP, the priority of delivery, within the method of shipment chosen, is always determined by your carrier so you will need to contact the carrier directly, if the carrier has possession of your order.
Beautimas guarantees that we will send your package via the speed you have paid to receive it. If your package is not sent via the speed you have paid to receive it and provided it is not a carrier error (as deemed appropriate by Beautimas staff) we will refund shipping costs. However, we WILL NOT offer refunds for orders lost by the carrier so the customer MUST contact the carrier for resolution in the matter, no exceptions; this includes, but is not limited to, cases where delivery is proven but no product has been received.
Beautimas Shipping Guarantee Explained
The Beautimas Shipping Guarantee does not apply to FREE SHIPPING. The Beautimas shipping guarantee is limited to when we release your package to the carrier, not when it will be delivered. Beautimas will not be held liable for carrier delivery errors; including but not limited to:
- Carrier Opted Shipping Methods (example: transfer of order, by Carrier, to a third party for delivery)
- Failure to Meet Shipping Method expectation (as stated in the ‘Beautimas Shipping Methods vs. Speed Explained’ section, of this policy, Beautimas guarantees the shipping SPEED, not the METHOD, in cases where the guarantee applies)
- Carrier Delivery Disputes
- Legal Disputes Involving Carrier
If problems occur we will help to research your order; however, should you encounter any of the aforementioned issues with your order, you MUST contact the carrier for resolution, as directed by Beautimas staff.
Beautimas does NOT ship internationally / overseas. Beautimas only ships within the Continental United States, and its territories, as follows:
- Continental United States (including Alaska and Hawaii)
- APO/FPO Military Addresses Included
- US Virgin Islands
- Puerto Rico
- Average transit time is 2-5 days
- Carriers deliver to Culebra and Vieques twice per week
- Overnight shipping is available to some zip codes for an additional cost
- Guam
We do not ship to anywhere else outside the US, except as noted above, and we do not ship to P.O Boxes. Although Beautimas does ship to Puerto Rico, Guam, and the U.S. Virgin Islands; available ship methods are determined at time of order placement, which is specific to those territories and/or counties. To ship to a U.S. territory, select the United States as the Ship To country, then choose the appropriate U.S. territory in the State listing, during checkout.
If shipping outside the Continental United States, but within US Territories, your credit card billing address MUST match your shipping address (no exceptions)
The following definitions are descriptive only and are intended to give a general idea of the various shipping methods offered by Beautimas:
Ground Shipping
Ground shipping is routinely delivered within 2-7 business days. Please note that these are only approximate delivery times as provided to us by the shipping carrier. For a faster delivery time, select Second Day Air or Next Day Air. Orders may take up to 1-2 business days for processing before shipping out.
2nd Day Air (Expedited)
2nd Day Air (Expedited) is routinely delivered within 2 business days. Please note that these are only approximate delivery times as provided to us by the shipping carrier. Orders may take up to 1-2 business days for processing before shipping out.
Next Day Air (Express)
Next Day Air (Express) is routinely delivered within the next business day. Please note that these are only approximate delivery times as provided to us. Orders may take up to 1-2 business days for processing before shipping out.
General Shipping Speed/Time Frame
Shipping Speeds (or “Time Frames”) are ESTIMATES ONLY and intended to give a general idea of the various time frames offered by Beautimas and its designated carriers.
After placing your order, you will receive a shipping confirmation where you will be able to track your order; however, the following is a general time frame of shipping times, as general information.
Shipping time frames (or “shipping windows”) are estimates and delivery dates cannot be guaranteed. You will be given estimated delivery dates at the time of checkout based on your selected destination and the shipping methods available for the items in your shopping cart:
- FedEx 3Day Express Saver - 3 to 4 business days + 24-48 hours to process the order
- FedEx 2Day - Delivery within 2 business days + 24-48 hours to process the order
- FedEx Standard Overnight - Delivery within 1- 2 business day+ 24-48 hours to process the order
- UPS Ground - 5 to 7 business days + 24-48 hours to process the order
- UPS 3Day - 3 business days + 24-48 hours to process the order
- UPS 2Day - 2 business days + 24-48 hours to process the order
- UPS Next Day Residential - Delivery within 1-2 business days+ 24-48 hours to process the order
- Large Item Delivery and White Glove Delivery - 3 to 5 business days + 24-48 hours to process the order
- USPS, Media Mail - Delivery within 2 to 9 business days + 24-48 hours to process the order. (This applies to DVD purchases only.)
- USPS - APO/FPO orders welcome! Delivery will take approximately 2 to 6 weeks + 24-48 hours to process the order. (Due to military APO/FPO box size, 19" and larger monitors cannot be shipped via this method; please remove them from your shopping cart before proceeding.)
- For Hawaii and Alaska customers, FedEx can only ship via 2Day Air and the shipping time will not be guaranteed. Therefore, Beautimas will default to and charge for 2Day Air. Meaning, if you have selected FedEx Saver as your preferred shipping option and attempt to checkout, the shipping method will default to 2Day and you will subsequently be charged accordingly
- DHL Smart Mail/UPS Mail Innovation Services: (4-7 Business Days) shipping +24-48 hours to process the order
- This shipping method is supported by DHL Smart Mail or UPS Mail Innovation Services and is not available to Hawaii, Alaska or Puerto Rico
- Not all warehouses support this shipping method; an alert will appear during checkout to notify users if the item is not eligible
- Not all orders qualify for this shipping method. Determination of eligibility will be made based on order weight and item dimensions.
Beautimas Shipping Methods vs. Speed Explained
Please remember that in cases where rush shipping is paid, you are paying for the shipping speed, not the shipping method. For example, if an order is expected to arrive within 3 business days, we cannot guarantee the METHOD ANY CARRIER chooses to use; we can only estimate that you will receive your order in the time specified.
Shipping Calculation and Charges
The easiest way to calculate exact shipping charges is to go through the ordering process. Prior to processing the order, the exact shipping cost will be shown.
If shipping costs are applied, they are calculated based on total weight, dimensions, and distance of your order to your destination. The shipping charges will be calculated and displayed for you after you type in your shipping information. You will know the exact amount of shipping cost for your purchase before you enter your credit card information.
Most items sold on the Internet are packaged for display by retailers, not to be shipped individually. Therefore, we take great care in double boxing and securely packaging your order for shipment to protect it on its journey to you.
Each added purchase to an existing order should reduce your overall shipping costs per item.
In cases where shipping charges are applicable, your total cost for the purchase of any product will include shipping and handling charges, as shown on your Beautimas invoice. However, your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you, even if your item is returned for a refund to Beautimas.
Beautimas offers FREE STANDARD GROUND SHIPPING on any purchase of $50 or more, for any online purchase. Merchandise total must reach $50 after all discounts and before taxes and shipping.
This free shipping offer is limited to STANDARD GROUND shipping only on any online purchases, of $50 or more, with a shipping destination within the Continental United States. However, the Beautimas FREE STANDARD GROUND SHIPPING offer is not valid on prior purchases or orders going to AK, HI, APO/FPO addresses and all U.S Territories outside the Continental United States (including (but not limited to) the Virgin Islands, Puerto Rico, and Guam).
Free Shipping is restricted to purchases made on the Beautimas Home and Body website only. Auction/Marketplace purchases are excluded from Free Shipping unless specified otherwise on the applicable Auction/Marketplace website, under the specified Seller Policy. If you have purchased from Beautimas at any marketplace, including Amazon or eBay, click here to review our store policy, where you can find more information under the Auction/Marketplace Customers (Amazon/eBay) section.
Beautimas reserves the right to end or modify this promo at any time.
Amazon, eBay & Other Marketplaces
When Beautimas sells in marketplaces we may offer different shipping options. Please check the listing's Seller’s Policy Page for the shipping options and terms respective to the individual items we sell at marketplaces. In the event of a conflict between this Shipping Policy and our Seller’s Policy Page, (including shipping terms which are exclusive to the respective Marketplace for which they apply); Beautimas' Seller’s Policy Page, which is listed at each marketplace, with shipping options and terms, shall prevail and be applied to orders from those marketplaces.
Delivery Signature Requirement
All Beautimas deliveries are subject to a signature requirement and once your order has prepared for shipment, or has shipped, we are unable to change the shipping address.
Any delivery where a signature is required will not be delivered unless this specific requirement is met. If you are unavailable to provide a signature, you will need to contact the carrier, directly, to make further arrangements. Neither the Carrier nor Beautimas can waive the signature requirement. There are no exceptions to this requirement as it is in place for the protection of all parties.
The carrier will make three delivery attempts before returning the order to Beautimas. If your order is returned to Beautimas, for lack of signature, Beautimas will contact you to arrange for your order to either be resent, at your expense, or refunded with a restocking fee applied, if we are unable to reach you.
In cases where an order arrives damaged, and refusal of delivery is necessary, in accordance with our Return Policy, you must work directly with the Carrier to ensure the package is refused properly.
It is recommended that you keep any information (tracking numbers, etc.) proving such delivery was refused as it is your responsibility to ensure an order being refused, at time of delivery, is returned to Beautimas. Refunds (or replacements), if applicable, will NOT be processed until your return is received and reviewed by Beautimas staff.
Beautimas will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. Beautimas reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow Beautimas to sign appropriate documents on Customer's behalf to permit Beautimas to protect its purchase money security interest.
Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken.
Beautimas will advise Customer of estimated shipping dates but Beautimas will not, under any circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
If any provision of this Shipping Policy is unlawful, void or unenforceable, then that provision shall be deemed severable from the remaining provisions, and shall not affect the validity and enforceability of the remaining provisions.
We reserve the right to modify this Shipping Policy at any time, so please review it frequently. If we decide to change this Shipping Policy, we will post those changes to this website, or other places we deem appropriate, so that you are aware.
If you have opted out of receiving communications from Beautimas, LLC, you will still be able to view news of policy changes at any of our sites; including, Beautimas.com, beautimashomeandabody.com, or on our support site, at support.beautimas.com. Otherwise, you may e-mail us at support@beautimas.com about any changes and updates.
Last Update: The Terms and Conditions contained herein became officially effective November 13, 2014.